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Thank you for your interest in working for the Minnesota Council of Churches.
We are pleased to offer a competitive benefits package, including:
- Gold Medical insurance plan
- Dental insurance
- Life insurance
- Long-term disability
- Vacation and holiday pay
- Employer contributing retirement plan
- Flexible Spending Accounts
As an Equal Opportunity employer, we hire without consideration to race, creed, color, national origin, religion, age, gender, sexual orientation, marital status, veteran status, or disability.
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POSITION TITLE: Refugee Health Case Manager (Regular, Full-time, non-exempt)
PURPOSE OF POSITION:
To provide and coordinate services to refugees and asylees which promote self-sufficiency and goal attainment in compliance with Minnesota Council of Churches Refugee Services programs and contracts. This program is designed to provide intensive case management services to refugees with complex medical needs. The Refugee Health Case Manager will be part of a specialized team focused on health for refugees within MCC’s case management services and will play a key role in providing service and linking refugee clients who have significant medical conditions (physical and mental health related) to ongoing programming and mainstream supports.
RESPONSIBILITIES:
- Conduct intake and assessments to determine client eligibility for program(s).
- Encourage early self-sufficiency and independence of all program participants.
- Develop plans with program participants empowering them to reach agreed-upon goals and meet program guidelines.
- Work closely with MCC colleagues to ensure that refugees are integrated into the broader array of services available in the organization
- Promote MCC Refugee Services Programs to potential clients and recruit clients to meet enrollment goals.
- Provide ongoing cultural orientation to program participants
- Maintain positive relationships with community partners relevant to program activities.
- Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories.
- Document all contacts and services in case files, as appropriate
- Oversee volunteer activities, as appropriate.
- Assist in emergencies as they arise
- Conduct outreach to mainstream service providers to increase their capacity to serve refugee clients.
- Develop a referral network system that resettlement and mutual assistance agencies can utilize to fully access appropriate mental health services.
- Create Health Care Coordination plans for newly arrived refugees in consultation with Resettlement case manager and MN Department of Health.
- Provide direct service and health care coordination to newly arrived refugees.
- Serve as an advocate to increase awareness of refugee health issues within MCC and the community.
- Research best practice approaches from the US and around the world on effectively addressing refugee health issues and provide staff with up-to-date research in the area of refugee health.
- Other duties as assigned.
GENERAL QUALIFICATIONS:
- Bachelors in Social Work degree required.
- LSW strongly preferred but will consider applicants with other relevant experience and qualifications.
- Experience working with refugees or recent immigrants
- Knowledge of local refugee and immigrant populations, the resources available to them, and the state and federal policies that impact them.
- Demonstrated understanding of American culture and ability to interpret cultural differences.
- Commitment to early self-sufficiency of refugees
- Strong motivational and teaching skills.
- Demonstrated ability to work collaboratively across organizational boundaries.
- Demonstrated ability to maintain detailed records and submit accurate reports in a timely manner.
- Strong English language communication skills, both oral and written.
- Proven ability to work in crisis situations.
- Proven capacity to work in fast paced social service environment.
- Demonstrated ability to work independently and as a member of a team.
- Experience with Microsoft Word, Microsoft Outlook preferred. Proven ability to use basic office equipment including copiers, postage machines, and fax machines
- Driver’s license and access to a reliable transportation required.
- Extensive cross-cultural experience required. Familiarity with refugee and asylee populations and health issues related to resettlement, trauma and/or torture strongly preferred.
- Demonstrated strong cross-cultural communication, negotiation, and mediation skills.
- Ability to effectively bring key players to the table and to facilitate communication and concrete action around a common goal.
- Program development and strong leadership experience, including ability to work creatively and adaptively.
- Working knowledge of the U.S. refugee resettlement program strongly desired.
- Driver’s license and access to a vehicle required.
- Bilingual in Somali preferred
WORK ENVIRONMENT AND CONDITIONS
Normal office conditions. This position works out of MCC’s Minneapolis office at 122 Franklin Ave. W, Minneapolis, MN. Job duties are performed primarily during the weekday business hours, with occasional weekend or evening hours.
SALARY AND BENEFITS
This is a full time, non-exempt position. Sick leave, vacation, retirement, life insurance and medical insurance benefits are provided based on MCC’s personnel policies.
POSITION IS OPEN UNTIL FILLED
APPLICATION FORM LINK BELOW
SUBMIT COMPLETED APPLICATION MATERIALS TO
Minnesota Council of Churches * 122 West Franklin Ave #100 * Minneapolis MN 55404
Phone: 612-230-3204 * FAX: 612-870-3622 * employment@mnchurches.org
MCC Employment Application form
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