Employment
Thank you for your interest in working for the Minnesota Council of Churches.
We are pleased to offer a competitive benefits package, including:
- Gold Medical insurance plan
- Dental insurance
- Life insurance
- Long-term disability
- Vacation and holiday pay
- Employer contributing retirement plan
- Flexible Spending Accounts
- Free parking
As an Equal Opportunity employer, we hire without consideration to race, creed, color, national origin, religion, age, gender, sexual orientation, marital status, veteran status, or disability.
CURRENT JOB OPENINGS
Organization Minnesota Council of Churches
Job Description Director, Refugee and Immigrant Services
Employee Type Full-Time
Salary Range: $85,000 - $95,000
Purpose:
The Refugee and Immigrant Services Director manages staff, resources, and administrative processes to ensure that the goals and objectives of the program are accomplished. Maintains current knowledge of state and federal grant programs and ensures compliance with requirements and performance standards.
This position will assist the Senior Officer to ensure effective programming by supporting direct reports to ensure contractual compliance, timely delivery of core services, development of policies and procedures, creating and managing budgets, compilation and submission of statistical information and reports, program planning and development, and continuous quality improvement activities.
The Director works closely with the State Refugee Services coordinator to support efficient resource allocation for the population served. The Director also works closely with stakeholders, community partners and local government.
MCC is looking for a leader who is self-motivated and curious in their approach and possesses the following qualities: Lifelong learner with passion and compassion for the people we serve; passion for creating trauma informed services and systems; strong coaching and supervisory skills; strong project management, budgeting and program design, development and evaluation skills, along with specific expertise in refugee and immigrant workforce and social service programming.
Essential Functions:
Manage all aspects of the Refugee and Immigrant Services including program design and management, budgeting, staff, documentation, performance oversight and strategic planning.
Demonstrate proven experience in facilitating team activities, a strong understanding of team dynamics, excellent communication and interpersonal skills, and the ability to resolve conflicts constructively.
In conjunction with the Human Resources department oversee the hiring, training, support, supervision, and performance evaluation of direct service staff and manage program staff for effectiveness, efficiency and compliance with performance expectations.
Work collaboratively with an assistant director who will provide oversight of the refugee services office in Mankato, MN.
Sustain, promote and grow programming for the department. Work with executive staff to identify and support targeted fundraising efforts, including grant writing.
Understand and can apply trauma-informed and person-centered supervisory techniques to address and model self-care and personal boundaries.
Build and maintain partnerships with local service providers, community organizations, and government agencies to create a robust support network for refugees and immigrants.
Stay informed about refugee and immigration laws, policies, and trends.
Ensure appropriate documentation and reporting of services in compliance with grant requirements and performance standards, such as through regular case file reviews
Monitor performance of grant funded projects and adjust as necessary to meet goals and objectives.
Ensure that all services are trauma informed and delivered with a high degree of cultural sensitivity and responsiveness to the unique needs of immigrant and refugee populations.
Facilitate meetings and special interest groups.
Other duties as assigned.
Organizational Responsibilities:
Attend and participate in scheduled management and staff meetings; record keeping according to procedures and practices of MCC; respect confidentiality of clients; participate in strategic and operational planning.
Attend workshops and training sessions which have relevance to direct service delivery, management, and business development.
Recommend, draft and maintain relevant policies and procedures, in conjunction with the Chief of Staff.
Job Requirements:
Qualifications, Competencies and Characteristics
- Master's degree in related field preferred or equivalent experience.
- Minimum five years of clinical, career counseling or case management experience required.
- At least three years of direct supervisory service experience, preferably working with refugees, migrants or other vulnerable populations.
- Knowledge of the philosophy, mission, leadership needs, and planning requirements of the organization preferred.
- Possess compassion, flexibility, and adaptability.
- Capacity to follow extensive and rigorous documentation demands. Ability to maintain strict confidentiality of constituent information.
- A strong commitment to honesty, transparency, and acting with ethical principles. Ability to lead by example and remain true to one's values and beliefs. Understand and connect with others, fostering a supportive and inclusive environment. Value diverse perspectives and create a workplace where everyone feels valued and respected.
Workplace Ethics
- Treats people with dignity and respect. Inspires the trust of others. Works ethically and with integrity. Maintains and safeguards confidential information. Possesses a strong commitment to the mission of MCC including the understanding of and ability to demonstrate the philosophy and values of the agency.
Communication Skills
- Exhibits excellent interpersonal communications skills including the ability to establish and model strong personal boundaries. Keeps others adequately informed and exhibits excellent team building abilities. Expresses ideas and thoughts clearly. Exhibits good listening and comprehension skills; seeks clarification when needed and selects and uses appropriate communication methods. Ability to communicate and interact with a wide variety of people having diverse social concerns and problems. Ability to communicate the mission and services of MCC both within the agency and community.
Language Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write required documentation requiring minimal revisions by others. Ability to effectively present information and respond to questions from employees, managers, clients, and the public. Ability to respond professionally to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Mathematical Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to create and present ideas and budgets in a variety of formats.
Reasoning Ability
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to prioritize and delegate tasks.
Travel
- Some local and state/regional travel may be required during the course of business.
The employee is expected to adhere to all company policies while employed. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.
HOW TO APPLY
To be considered for a current job opportunity, submit your cover letter, resume and completed application to employment@mnchurches.org.
